📝 Terms and Conditions Template for Pooja and Daughters
1. Introduction
Welcome to Pooja and Daughters! By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.
2. Company Information
Business Name: Pooja and Daughters
Registered Address: 51, Church road, Jalandhar Cantt
Contact Email: poojaanddaughters@gmail.com
Phone Number: +91 8264780964
GSTIN: 03BZAPA8144D1Z
3. Products and Services
We offer a range of therapeutic and sensory products designed to aid in developmental and physical therapy. All products are described with utmost accuracy, but slight variations may occur. Minor measurement deviations may occur. color and content may slightly vary from the pictures.
4. Pricing and Payment
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Currency: All prices are listed in INR.
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Payment Methods: We accept payments via Razorpay, which includes options like credit/debit cards, net banking, UPI, and popular wallets.
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Payment Terms: Full payment is required at the time of purchase. Advance payment only.
5. Shipping and Delivery
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Shipping Areas: We ship in India and abroad also. shipping charges are extra for the international orders.
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Delivery Timeframe: Orders are processed within 10 working days and delivered within 15-16 working days.
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Shipping Charges: Rs 100 shipping on all the products shipped in India.
6. Returns and Refunds
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No return and refunds – we do not accept returns, and refunds will not be provided. only replacements are offered for the damaged products
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Our Policy : upon receiving your parcel, kindly record an unboxing video without any pauses or cuts and check the products within the video itself. If you find any damage, share the unboxing video with us immediately for verification.
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Replacement policy: replacements will be provided only for damaged products based on the unboxing video
7. Cancellation Policy
Orders cannot be cancelled after the payment. Once you paid for the order, there is no cancellation.
8. Privacy Policy
We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
9. Limitation of Liability
Pooja and Daughters shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Jalandhar District Courts.
🔐 Razorpay Compliance Essentials
To align with Razorpay’s merchant requirements, ensure the following are clearly stated and accessible on your website:
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Business Details: Clearly mention your business name, address, and contact information.
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Product/Service Description: Provide accurate descriptions of the products/services offered.
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Pricing Details: Clearly state the pricing, including any taxes or additional charges.
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Payment Terms: Specify accepted payment methods and terms.
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Shipping and Delivery Policy: Outline shipping methods, areas covered, and delivery timelines.
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Return and Refund Policy: Detail the process, conditions, and timelines for returns and refunds.
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Cancellation Policy: Explain the conditions under which orders can be canceled.
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Privacy Policy: Describe how customer data is collected, used, and protected.
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Customer Support: Provide contact information for customer queries and support.